Frequently Asked Questions
SMART · Last updated November 2026
Answers to the most common questions about using SMART.
Log in with your student number. On your first login, your password is also your student number. You should change it afterward in My Profile.
Contact your school administrator to have your password reset. For security, administrators cannot see your password — only reset it.
Attendance is logged automatically every time you successfully log in. There is no separate button to press.
It downloads automatically after you log in. You can also open it anytime from the Student Manual page, where you can view or download it again.
Ticking the acknowledgement confirms you have read and understood the manual. It helps the school know who has reviewed the handbook.
No. SMART runs in your web browser on any phone, tablet, or computer. Just scan the QR code or open the login page.
Yes. Passwords are encrypted, access is role-restricted, and we follow the Data Privacy Act. See our Data Privacy Notice for details.
Make sure there is enough light and your camera is focused on the code. If it still fails, open the login page directly and sign in with your student number.
Still need help? Reach out to your school administrator.